Reviewed by 1 customer
Displaying review 1
- High quality
Comments about Good Grips Good Grips Sink Strainer & Stopper:
I was looking forward to using this OXO Strainer/Stopper in my stainless sink; however, the stopper function does not work at all in my sink. I tried it in my neighbors sink, and a family member's sink as well. Customer service was very kind and immediately sent a replacement. They felt it was "defective". Unfortunately, the replacement performed the same way. I understand that it may not fit properly in all sinks; however, it failed to work in 3 out of 3 sinks attempted. Customer service was not only kind, but professional as well. Full refund was issued, and I did not have to worry about returning the merchandise. Thank you Casa.com. I normally really like OXO products, and was surprised with this one. I think I will review this item on their own website, I'd love for the stopper to be "redesigned" at some point in time.