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Reviewed by 1 customer
Displaying review 1
Company Doesn't Stand Behind Workmanship
from Winston-Salem, NC
About Me Budget Shopper
Comments about Flameless Candle Vanilla Set of 3:
I loved these candles at first, even after the lovely vanilla scent dissipated and the use of the timers to have them come on nightly drained the 3 AAA batteries each every month. (I've spent more on batteries for these candles than I have on anything else in my house in years all for that comfy, safe glow!) Recently the candles would not come on or stay on. Changing batteries didn't help and finally one of them just stopped operating altogether. Called the store where I bought them (while on vacation in another state) and they said to call the manufacturer. Called The Gerson Companies which distributes them (naturally they don't manufacture anything, they import them from Asia). Their Customer Service person said she didn't really know much about how they worked or how long they were supposed to last. "It depends on how much you use them." But there was nothing she could do. "Go back to the store where you bought them." I guess I shouldn't have "used" them so much. Gee, I bought them, at a pretty penny, to enjoy. I told her I'll be going back to real candles. I do NOT recommend this company's products.
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